Troubleshooting

Extensions ›› Topo Planner ›› Importing Maps ››
GeoCrew

Specified service URL cannot be reached or URL credentials not correct


Contacting the service URL failed for one of the following reasons:



Resulting image format not supported, or image too big


The resulting image is too big and cannot fit in memory. Please consider following solutions:



Understanding tile caching execution and prioritizing


When TopoPlanner requests a map tile, it looks for it by following caching levels:


  1. Decompressed raw bitmap tiles, in memory
  2. Compressed tiles in their native format, in memory
  3. Local SQLite/CE database on users' hard-disk
  4. Second level cache on LAN, MySQL/MsSQL server (optional)
  5. Global servers (Google/Bing/etc), with read-only access