Customization

General Settings

General settings and common application parameters:

Pickup service - specifies the service used to collect requests from the agency (AGIV):

Data Folder - specifies root data folder used to keep facilities' sub-folders with project files (drawings, texts, tables, etc).
Logo - specifies a file path to the logo file (width: 600px, height:150px) embedded into an e-mail template being sent to the client.
Interval - specifies interval (in hours) for automated task scheduler to activate selected pickup service (see above).

Address Settings

Address settings refer to user's company address data:

Contact Settings

Contact settings refer to (support) user's contact data:

Title - specifies user's title.
First name - specifies user's first name. This field is mandatory.
Last name - specifies user's last name. This field is mandatory.
Organization - specifies user's organization (company) name. This field is mandatory.
Registration number - specifies user's company registration number.
Phone - specifies either user's direct phone or company phone number.
GSM - specifies user's GSM phone number (if any).
Fax - specifies user's company fax number (if any).
E-mail - specifies user's e-mail address. This field is mandatory.

E-mail (Incoming) Settings

Incoming e-mail settings refer to mail server and relevant mail account parameters used to receive requests from the agency sent by an e-mail:

Server - specifies mail server (host) address.
Port - specifies port to use to access incoming mail server. See Protocol setting above for details.
Encryption - specifies whether incoming mail server is SSL/TLS-enabled.
Timeout - period to wait (in minutes) for incoming server response.
User name - specifies user name used to access incoming mail server.
Password - specifies password user to access incoming mail server.
From - specifies incoming mail filter, while any mail originating from specified sender will get parsed as potential site-related mail. Multiple addresses are separated by semicolon (;).
Leave a copy on the server - specifies whether parsed messages get left on the mail server and not deleted.
Mailbox folder - name of the mailbox folder to query for e-mail messages. Default folder name is "INBOX".

Should be set if request harvesting method is e-mail.

E-mail (Outgoing) Settings

Outgoing e-mail settings refer to mail server and relevant mail account parameters used to send responses in a form of an e-mail to the clients:

Delivery method - specifies the way e-mail responses are being sent to the client:

Network - e-mails are immediately sent over the network to the client, using specified SMTP settings.
Pickup folder - .eml files get created and stored in specified Pickup folder, to be further processed by IIS or the 3rd party SMTP server.

Server - specifies SMTP mail server (host) address.
Port - specifies port to use to access SMTP mail server. Default value is 25 for non-SSL mail servers (alternatives may be 1025 and 2525) and 465 for SSL-enabled mail servers.
Encryption - specifies whether SMTP mail server is SSL-enabled.
Timeout - period to wait (in minutes) for SMTP server response.
User name - specifies user name used to access SMTP mail server.
Password - specifies password user to access SMTP mail server.
From (E-mail) - specifies sender's e-mail address to use on outgoing e-mails.
From (Name) - specifies sender's (company) name to use on outgoing e-mails.
Pickup folder - specifies a folder used to store outbound e-mails, if selected delivery method is custom pickup folder.
CC (E-mail) - specifies optional CC e-mail address. Multiple addresses are separated by semicolon (;).
High importance - if set, the messages will be sent using high importance/priority.

Response Settings

Response settings pertain to the e-mail responses being sent to the client via SMTP server:

Type - specifies the way resulting response data (ZIP files) are handled and kept:

E-mail - response data file is sent as an e-mail attachment, and not persisted on user's server.
Local web server - e-mail sent to client contains a link to the response data file, which is kept on the IIS-managed web server for predefined number of days.

Folder - specifies root folder to store response data files, in case such files are persisted on local server.
Domain - specifies a root URL containing domain name or IP address of the publicly accessible root folder containing response data files, in case such files are persisted on local server.
Expiration - specifies number of days response data files are kept, in case such files are persisted on local server.
Map type - name of the map type being used to produce e-mail attachment preview map.
Facility fill color - fill color of the facility polygon, when displayed on a map.
Facility stroke color - pen color of the facility polygon, when displayed on a map.
Request fill color - fill color of the site request polygon, when displayed on a map.
Request stroke color - pen color of the site request polygon, when displayed on a map.
Attachment (positive) - optional attachment file to send along all positive responses.
Attachment (negative) - optional attachment file to send along all negative responses.

Service Settings

Service settings refer to a web service and relevant service's user account parameters used to receive requests from the agency:

Identifier - specifies organization's unique identifier (KLBID). This value is being assigned by agency upon registration.
Server - specifies address of agency's web service related to site requests (KLBWS).
User name - specifies user name used to access the web service.
Password - specifies password used to access the web service.

Should be set if request harvesting method is web service.