Holixa Infra Suite has extensive built-in mechanism for logging unhandled errors. Logging errors is the process of recording information about an error that occurred during run-time. Any unhandled exception being thrown by the application will get logged-in and optionally sent to manufacturer for debugging. This well designed logging system is a huge utility for system administrators and developers, especially the support team - such logs save many valuable hours for both the support team or users themselves.

Infra Suite supports following logging methods:

• Logging to an ASCII file
• Logging to system EventLog
• Logging to e-mail using SMTP client

Once application hits the unhandled exception, following dialog is being displayed (for example):

Unhandled application error example

Error dialog has following controls:

• Quit - clicking on this button will close the dialog and terminate application that threw the exception in first place. Specific log records will get created automatically.
• More/Less - toggling this button shows or hides exception details, such as exception type, message, target site and complete stack trace printout.
• Send error data - by checking this item user enables exception data to be send on-line to the manufacturer, for debugging purposes.

Overall error logging facility depends on application settings stored in package.ini file, found in root application installation folder. The settings file contains [Debug] section which keeps exception logging variables/options. Please keep in mind that application settings file is being governed by the application installer, and is not intended for manual change. For more info and Infra Suite-specific installation parameters please see Customizing Installation.